Last Updated: March 23, 2025
At AI Calling Automation, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, aicallingautomation.com (the “Website”), or use our AI Calling Automation services (the “Services”). By using our Website or Services, you consent to the practices outlined in this policy.
Please read this Privacy Policy carefully to understand how we handle your personal data.
1. Information We Collect
We collect two types of information:
- Personal Information: This is information that can identify you as an individual, such as your name, email address, phone number, billing details, and any other information you provide when you sign up for our services, contact us, or place an order.
- Non-Personal Information: This is information that does not personally identify you but helps us understand how visitors interact with our Website. This includes data such as IP addresses, browser type, referring websites, pages viewed, and the time spent on the Website.
2. How We Collect Information
- Information You Provide: We collect personal information that you voluntarily submit to us when you create an account, contact us, place an order, or use our Services. This includes details such as your name, email address, and order-related information.
- Automatic Data Collection: We may automatically collect non-personal information through cookies, web beacons, and other tracking technologies as you use our Website. This helps us improve your user experience and analyze how our Website is used.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Provide and Improve Our Services: We use your personal information to deliver the AI Calling Automation services you request and to communicate with you about your orders or support inquiries.
- To Personalize Your Experience: Your information helps us tailor our Website and Services to meet your preferences, provide relevant content, and offer a more customized experience.
- To Process Transactions: We may use your billing information to process payments for the Services you purchase.
- To Communicate With You: We use your contact details to send you important notifications regarding your account, orders, and our Services. This may include email updates, promotional offers (if you’ve opted-in), and customer support communications.
- To Analyze Website Usage: We use non-personal information to analyze trends, administer the site, track users’ movements, and gather demographic information for internal use.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email marketing services, and website hosting providers. These third parties are required to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).
- Business Transfers: In the event that we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such changes and how they may affect your information.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information. We recommend that you take precautions to protect your personal information, such as using strong passwords and keeping your account details confidential.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may update or correct your personal information at any time by logging into your account or contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (such as data retention requirements).
- Opting Out: You can opt out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly at support@aicallingautomation.com.
- Cookies: You can manage your cookie preferences through your browser settings or by opting out of targeted advertising through third-party services.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our Website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- General Inquiries: contact@aicallingautomation.com
- Support: support@aicallingautomation.com
- Order-related Queries: order@aicallingautomation.com